Frequently Asked Questions: Delivery & Shipping

Artframe

Frequently Asked Questions about FAMEFRAME™

Here you will find answers to the most frequently asked questions about our FAMEFRAME™ products.

Shipping & Delivery Time

How is the FAMEFRAME™ delivered?

The FAMEFRAME™ comes in a compact package, as the frame is disassembled into individual components. The fabric is packaged separately.

How long is the delivery time?

Delivery time depends on the selected product and shipping location. You'll find more detailed information during the ordering process.

Order murals

Can I order a removable picture without buying a new frame?

Yes, you can order all of our designs as separate interchangeable prints that fit perfectly into your existing FAMEFRAME™ frame.

I want to order a removable print. How do I know which format I already have at home?

We recommend measuring the size of your existing frame carefully to ensure the new removable picture will fit.

payment

What payment options are available?

We accept various payment methods, including credit card, PayPal, and more. All options will be displayed during the checkout process.

Is the payment secure?

Yes, all payments are processed via a secure, encrypted connection to protect your data.

Gift voucher

Can I purchase a gift voucher?

Yes, you can purchase gift vouchers for any amount of your choice in our online shop.

How do I redeem a gift card?

You can simply enter the voucher code in your shopping cart during the payment process.

About Us

Who is behind FAMEFRAME™?

We are a team of art and design enthusiasts offering innovative and flexible wall decor solutions. Our mission is to make high-quality art accessible to everyone.

sustainability

How sustainable are your products?

We place great importance on sustainability. Our acoustic panels are made from 100% recyclable polyester wool. We strive to make our materials and production processes as environmentally friendly as possible.

Didn't we answer your question? Please contact us directly for further information.

Frequently Asked Questions:

Delivery & Shipping

We have compiled the most frequently asked questions about shipping and delivery.

Your RAMBRANDT artwork will be answered for you.

We have answered the most frequently asked questions about the delivery and shipping of your Rambrandt artwork.

After you place your order, it typically takes 5 to 7 business days for your FameFrame™ to be carefully printed and packaged. Your package will then be handed over to our shipping partner, who will deliver it to you within 1 to 3 business days.

Shipping costs are calculated at checkout based on the size and weight of your FameFrame™ . You will see the exact costs before completing your purchase.

Your FameFrame™ comes as an easy-to-assemble kit in a sturdy, custom-made package. The frame and rolled canvas are protected in a robust cardboard box to prevent damage during shipping.

Yes. As soon as your FameFrame™ leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link. This allows you to track the status of your delivery at any time.

If you are not at home, the delivery person will usually make another delivery attempt or leave a notification with instructions on where you can pick up your package.

Our products are shipped directly from our studio to your address. Personal collection is unfortunately not possible at this time.

Our standard shipping service does not allow you to select a specific delivery time. However, your tracking link will give you an estimated delivery window.

Yes, we offer international shipping to selected countries. You can check whether we deliver to your location at checkout.

With a FameFrame™, you can effortlessly change your art to suit any mood or occasion. This sleek metal frame offers a perfect, timeless finish and the freedom to change your style whenever you want.

We use museum-grade pure cotton canvas, which offers a natural, high-quality surface for brilliant colors and fine details.

Our giclée printing technology guarantees stunning sharpness and true-to-life colors – thanks to UV-resistant inks with an 85-year fading guarantee.